Terms & Conditions
Please read the terms and conditions before buying from this website.
Payment
Online: We accept all major credit & debit cards, as well as Paypal payments.
By Phone: You can place your order over the phone and pay by Paypal, BACS transfer, or by cheque. Tel: 01665 579422.
If you are paying by cheque your goods will be dispatched upon cheque clearance.
Postage & Packing
UK postage & packing is free.
Europe - Unfortunately due to issues sending parcels to Europe we are currently not selling to Europe.
Rest of the World - £10 for orders less than £25,
£15 for orders between £25 and £74.99
£30 for orders of £75 or more.
Packaging
All items will be packaged in a safe and secure manner in order to prevent damage in transit and wherever possible I will recycle packaging materials that I have received from my own suppliers in order to cut down on waste.
Confirmation & Delivery
You will receive a confirmation email when you have placed your order.
Card Orders: We aim to dispatch orders within 7 working days.
Print Orders: As we don’t hold all prints in stock, we may have to order your print specially from our printer.
Therefore we aim to dispatch print orders within 14 working days.
If we are unable to meet these timescales we will keep you informed.
Returns
In the event that you are unhappy with your purchase, please get in touch within 14 days of receiving it. We will exchange the item or offer a full refund once the unopened item is returned to us. However we will not pay the cost of returning the item to us..
Returning Faulty Goods
In the unlikely event that the item that you received from us is faulty, please get in touch and explain the problem. We will offer a full refund or exchange once the unopened item is returned to us and we will refund the cost of posting the faulty item back to us.
Privacy Policy
Your personal details are safe with us and we do not pass them onto third parties. Also we do not store your financial details once your purchase has been made.
Enquiries
Keith Jackson processes all orders, so please contact him with any enquiries and he will be happy to help you.
Keith Jackson 5, Rock Village. Alnwick. Northumberland. NE66 3SD Tel: 01665 579422 Email: [email protected]
General Information
Where possible we will ensure all information on the website are accurate and correct at all times, however sometimes things can be missed, any errors will be resolved as soon as possible.
Payment
Online: We accept all major credit & debit cards, as well as Paypal payments.
By Phone: You can place your order over the phone and pay by Paypal, BACS transfer, or by cheque. Tel: 01665 579422.
If you are paying by cheque your goods will be dispatched upon cheque clearance.
Postage & Packing
UK postage & packing is free.
Europe - Unfortunately due to issues sending parcels to Europe we are currently not selling to Europe.
Rest of the World - £10 for orders less than £25,
£15 for orders between £25 and £74.99
£30 for orders of £75 or more.
Packaging
All items will be packaged in a safe and secure manner in order to prevent damage in transit and wherever possible I will recycle packaging materials that I have received from my own suppliers in order to cut down on waste.
Confirmation & Delivery
You will receive a confirmation email when you have placed your order.
Card Orders: We aim to dispatch orders within 7 working days.
Print Orders: As we don’t hold all prints in stock, we may have to order your print specially from our printer.
Therefore we aim to dispatch print orders within 14 working days.
If we are unable to meet these timescales we will keep you informed.
Returns
In the event that you are unhappy with your purchase, please get in touch within 14 days of receiving it. We will exchange the item or offer a full refund once the unopened item is returned to us. However we will not pay the cost of returning the item to us..
Returning Faulty Goods
In the unlikely event that the item that you received from us is faulty, please get in touch and explain the problem. We will offer a full refund or exchange once the unopened item is returned to us and we will refund the cost of posting the faulty item back to us.
Privacy Policy
Your personal details are safe with us and we do not pass them onto third parties. Also we do not store your financial details once your purchase has been made.
Enquiries
Keith Jackson processes all orders, so please contact him with any enquiries and he will be happy to help you.
Keith Jackson 5, Rock Village. Alnwick. Northumberland. NE66 3SD Tel: 01665 579422 Email: [email protected]
General Information
Where possible we will ensure all information on the website are accurate and correct at all times, however sometimes things can be missed, any errors will be resolved as soon as possible.